Contracting Excellence Journal

Articles, news and insights from IACCM staffers and over 60,000 Members.

Subscribe and never miss out. There's always something going on here!

David W. Tollen, Founder Tech Contracts Academy™ and Sycamore Legal®

Recent Posts

The following article originally appeared on the website of Tech Contracts Academy, LLC. It is reprinted here by permission from the author.

Contract drafters regularly confuse cloud services with traditional products and services. They approach software-as-a-service and other cloud services as if they were either software products or old-style services, like professional services. That leads to perplexing negotiations and contracts full of errors.

cloud cloudservices IT salesforce

Read More

In contracts about complicated services, the hardest terms to draft appear in statements of work. SoWs for large projects demand long lists of duties from the vendor. And usually they’re interwoven with supporting tasks from the customer and its other suppliers, along with countless contingencies, assumptions, and exceptions. Putting all those pieces into an effective contract challenges the best drafters. The result is often hundreds of pages of baffling mess. Yet the path to good drafting is simple: write outcome-driven descriptions. In other words, describe the technology the vendor will create or run or both, and then stop typing.

contracting excellence contract management communication

Read More
    Download our
    Ten Pitfalls Report

    Download the Pitfalls Report

    See the February Edition of the Contracting Excellence Newsletter
    See the December Edition  of our Contracting  Excellence Newsletter

    Posts by Topic

    see all

    Recent Posts

    IACCM Membership Types & Pricing

    Take a look at the various membership types, or take a better look by becoming a FREE Trial Member

    Membership Types & Pricing