Contracting Excellence Journal

Articles, news and insights from World Commerce & Contracting staffers and over 70,000 Members.

Subscribe and never miss out. There's always something going on here!

In the conference room, the contract managers (CMs) sat silently stunned!   They heard details about the expanded and redistributed product lines, knowing this would end the contract with a major distributor who would later file arbitration.   Everyone wondered -- Is there a better option? Yes, but It require a wide-angle lens from the outset to enlarge their thinking to avoid potential disputes. This article explains how large corporations have had to think way ahead of the game with open minds. For some, it became a rough ride with losses, but in the end, the gain of deeper thinking and lessons learned far outweighed the losses.

CONTRACT PERFORMANCE EXPANDING THINKING PRODUCT LINE AVOIDING DISPUTES

Read More

Service Level Agreements (SLAs) are about driving good outcomes and good behaviors, not making money. But when improperly processed, SLAs will lead to bad outcomes! So this begs the question: is it ethical to insist on the letter of the contract, even if the spirit of the contract may conflict with it? Put another way, should we insist on penalizing non-performance when the mutual outcome should be improved performance? Be sure to check-out our new Business Ethics Program at Business Ethics (worldcc.com).

SERVICE LEVEL AGREEMENTS BUSINESS ETHICS CONTRACT PERFORMANCE

Read More
    Download our
    Ten Pitfalls Report

    Download the Pitfalls Report

    See the February Edition of the Contracting Excellence Newsletter
    See the December Edition  of our Contracting  Excellence Newsletter

    Posts by Topic

    see all

    Recent Posts

    World Commerce & Contracting Membership Types & Pricing

    Take a look at the various membership types, or take a better look by becoming a FREE Trial Member

    Membership Types & Pricing